Privacy policy

1. Data collection

&Swapp collects and processes your personal data when you use our home exchange platform.

Data collected:

• Identification information (first name, last name, email)
• Profile information (photo, description, city)
• Information about your home (photos, description, amenities)
• Location data (address, GPS coordinates)
• Exchange history and reviews
• Connection data (IP address, cookies)

2. Use of data

Your data is used to:

• Create and manage your user account
• Facilitate home exchanges between users
• Improve our services and develop new features
• Communicate with you (notifications, emails)
• Ensure platform security and prevent fraud
• Comply with our legal obligations

3. Data sharing

&Swapp never sells your personal data. We may share your information with:

• Other users: Public profile, information about your home
• Technical providers: Hosting, email delivery, analytics
• Mapping services: Mapbox for geolocation
• Legal authorities: When required by law

4. Cookies

We use cookies to improve your experience on our platform:

• Essential cookies: required for the platform to work (authentication, security, CSRF), including the first-party i18n_redirected cookie that stores your language preference (en / fr, 1-year duration, no tracking)
• Analytics cookies: platform usage analysis (subject to your consent where applicable)

Cookie details are described in our cookie policy. You can also manage some preferences in your browser settings.

5. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: Access your personal data
• Right to rectification: Correct inaccurate data
• Right to erasure: Delete your data (right to be forgotten)
• Right to restriction: Limit processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to processing of your data

To exercise your rights, contact us at: privacy@andswapp.com

6. Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. After your account is deleted, your data is anonymized or deleted within 30 days, unless a legal retention obligation applies.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure. However, no method of transmission over the Internet is completely secure.

8. Contact

For any question about this privacy policy or the processing of your personal data: